Psychenet.de: development and process evaluation of an e-mental health Portal
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Psychenet.de: development and process evaluation of an e-mental health Portal. / Dirmaier, Jörg; Tlach, Lisa; Liebherz, Sarah; Kocalevent, Rüya-Daniela; Sänger, Sylvia; Härter, Martin.
In: INFORM HEALTH SOC CA, Vol. 41, No. 3, 01.01.2016, p. 267-85.Research output: SCORING: Contribution to journal › SCORING: Journal article › Research › peer-review
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TY - JOUR
T1 - Psychenet.de: development and process evaluation of an e-mental health Portal
AU - Dirmaier, Jörg
AU - Tlach, Lisa
AU - Liebherz, Sarah
AU - Kocalevent, Rüya-Daniela
AU - Sänger, Sylvia
AU - Härter, Martin
PY - 2016/1/1
Y1 - 2016/1/1
N2 - Background: E-mental health interventions can have a positive impact on patient-reported and clinical outcomes. The purpose of this project was to develop a user-centered e-mental health portal. Methods: The development of the portal www.psychenet.de included mixed-methods techniques for needs assessment to identify user-relevant content. Furthermore, user-centered design techniques were applied by utilizing individual usability testing with cognitive task analysis. First, a basic version of the portal was created and introduced to the public by means of a media campaign. After the development of module-specific content, exposure and use of the portal was investigated as part of a process evaluation. Results: Relevant content identified by needs assessment covered both, overarching and diagnosis-specific topics. Results of the process evaluation showed a highly accessed website. During the first 18 months, 119 423 visits were tracked. The portal was predominantly accessed by Google searches (73.9%), while 17.6% of visits were related to direct traffic. Discussion: Serving as a complement to face-to-face consultations, www.psychenet.de attempts to inform about mental disorders, and engage patients in the course of their treatment. Results of the process evaluation confirm the high relevance and potential of the portal and can be used for further improvements and extensions in the future.
AB - Background: E-mental health interventions can have a positive impact on patient-reported and clinical outcomes. The purpose of this project was to develop a user-centered e-mental health portal. Methods: The development of the portal www.psychenet.de included mixed-methods techniques for needs assessment to identify user-relevant content. Furthermore, user-centered design techniques were applied by utilizing individual usability testing with cognitive task analysis. First, a basic version of the portal was created and introduced to the public by means of a media campaign. After the development of module-specific content, exposure and use of the portal was investigated as part of a process evaluation. Results: Relevant content identified by needs assessment covered both, overarching and diagnosis-specific topics. Results of the process evaluation showed a highly accessed website. During the first 18 months, 119 423 visits were tracked. The portal was predominantly accessed by Google searches (73.9%), while 17.6% of visits were related to direct traffic. Discussion: Serving as a complement to face-to-face consultations, www.psychenet.de attempts to inform about mental disorders, and engage patients in the course of their treatment. Results of the process evaluation confirm the high relevance and potential of the portal and can be used for further improvements and extensions in the future.
U2 - 10.3109/17538157.2015.1008486
DO - 10.3109/17538157.2015.1008486
M3 - SCORING: Journal article
C2 - 25710352
VL - 41
SP - 267
EP - 285
JO - INFORM HEALTH SOC CA
JF - INFORM HEALTH SOC CA
SN - 1753-8157
IS - 3
ER -
