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Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study

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Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study. / Groeben, Christer; Boehm, Katharina; Koch, Rainer; Sonntag, Ulrich; Nestler, Tim; Struck, Julian; Heck, Matthias; Baunacke, Martin; Uhlig, Annemarie; Koelker, Mara; Meyer, Christian P; Becker, Benedikt; Salem, Johannes; Huber, Johannes; Leitsmann, Marianne.

In: WORLD J UROL, Vol. 41, No. 2, 02.2023, p. 601-609.

Research output: SCORING: Contribution to journal › SCORING: Journal article › Research › peer-review

Harvard

Groeben, C, Boehm, K, Koch, R, Sonntag, U, Nestler, T, Struck, J, Heck, M, Baunacke, M, Uhlig, A, Koelker, M, Meyer, CP, Becker, B, Salem, J, Huber, J & Leitsmann, M 2023, 'Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study', WORLD J UROL, vol. 41, no. 2, pp. 601-609. https://doi.org/10.1007/s00345-022-04271-1

APA

Groeben, C., Boehm, K., Koch, R., Sonntag, U., Nestler, T., Struck, J., Heck, M., Baunacke, M., Uhlig, A., Koelker, M., Meyer, C. P., Becker, B., Salem, J., Huber, J., & Leitsmann, M. (2023). Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study. WORLD J UROL, 41(2), 601-609. https://doi.org/10.1007/s00345-022-04271-1

Vancouver

Groeben C, Boehm K, Koch R, Sonntag U, Nestler T, Struck J et al. Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study. WORLD J UROL. 2023 Feb;41(2):601-609. https://doi.org/10.1007/s00345-022-04271-1

Bibtex

@article{ff72f20216f14a3fac3785d63d8d49f3,
title = "Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study",
abstract = "PURPOSE: Hospital rating websites (HRW) offer decision support in hospital choice for patients. To investigate the impact of HRWs of uro-oncological patients undergoing elective surgery in Germany.METHODS: From 01/2020 to 04/2021, patients admitted for radical prostatectomy, radical cystectomy, or renal tumor surgery received a questionnaire on decision-making in hospital choice and the use of HRWs at 10 German urologic clinics.RESULTS: Our study includes n = 812 completed questionnaires (response rate 81.2%). The mean age was 65.2 ± 10.2 years; 16.5% were women. Patients were scheduled for prostatectomy in 49.1%, renal tumor surgery in 20.3%, and cystectomy in 13.5% (other 17.1%). Following sources of information influenced the decision process of hospital choice: urologists' recommendation (52.6%), previous experience in the hospital (20.3%), recommendations from social environment (17.6%), the hospital's website (10.8%) and 8.2% used other sources. Only 4.3% (n = 35) used a HRW for decision making. However, 29% changed their hospital choice due to the information provided HRW. The most frequently used platforms were Weisse-Liste.de (32%), the AOK-Krankenhausnavigator (13%) and Qualitaetskliniken.de (8%). On average, patients rated positively concerning satisfaction with the respective HRW on the Acceptability E-Scale (mean values of the individual items: 1.8-2.1).CONCLUSION: In Germany, HRWs play a minor role for uro-oncologic patients undergoing elective surgery. Instead, personal consultation of the treating urologist seems to be far more important. Although patients predominantly rated the provided information of the HRW as positive, only a quarter of users changed the initial choice of hospital.",
author = "Christer Groeben and Katharina Boehm and Rainer Koch and Ulrich Sonntag and Tim Nestler and Julian Struck and Matthias Heck and Martin Baunacke and Annemarie Uhlig and Mara Koelker and Meyer, {Christian P} and Benedikt Becker and Johannes Salem and Johannes Huber and Marianne Leitsmann",
note = "{\textcopyright} 2023. The Author(s).",
year = "2023",
month = feb,
doi = "10.1007/s00345-022-04271-1",
language = "English",
volume = "41",
pages = "601--609",
journal = "WORLD J UROL",
issn = "0724-4983",
publisher = "Springer",
number = "2",

}

RIS

TY - JOUR

T1 - Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study

AU - Groeben, Christer

AU - Boehm, Katharina

AU - Koch, Rainer

AU - Sonntag, Ulrich

AU - Nestler, Tim

AU - Struck, Julian

AU - Heck, Matthias

AU - Baunacke, Martin

AU - Uhlig, Annemarie

AU - Koelker, Mara

AU - Meyer, Christian P

AU - Becker, Benedikt

AU - Salem, Johannes

AU - Huber, Johannes

AU - Leitsmann, Marianne

N1 - © 2023. The Author(s).

PY - 2023/2

Y1 - 2023/2

N2 - PURPOSE: Hospital rating websites (HRW) offer decision support in hospital choice for patients. To investigate the impact of HRWs of uro-oncological patients undergoing elective surgery in Germany.METHODS: From 01/2020 to 04/2021, patients admitted for radical prostatectomy, radical cystectomy, or renal tumor surgery received a questionnaire on decision-making in hospital choice and the use of HRWs at 10 German urologic clinics.RESULTS: Our study includes n = 812 completed questionnaires (response rate 81.2%). The mean age was 65.2 ± 10.2 years; 16.5% were women. Patients were scheduled for prostatectomy in 49.1%, renal tumor surgery in 20.3%, and cystectomy in 13.5% (other 17.1%). Following sources of information influenced the decision process of hospital choice: urologists' recommendation (52.6%), previous experience in the hospital (20.3%), recommendations from social environment (17.6%), the hospital's website (10.8%) and 8.2% used other sources. Only 4.3% (n = 35) used a HRW for decision making. However, 29% changed their hospital choice due to the information provided HRW. The most frequently used platforms were Weisse-Liste.de (32%), the AOK-Krankenhausnavigator (13%) and Qualitaetskliniken.de (8%). On average, patients rated positively concerning satisfaction with the respective HRW on the Acceptability E-Scale (mean values of the individual items: 1.8-2.1).CONCLUSION: In Germany, HRWs play a minor role for uro-oncologic patients undergoing elective surgery. Instead, personal consultation of the treating urologist seems to be far more important. Although patients predominantly rated the provided information of the HRW as positive, only a quarter of users changed the initial choice of hospital.

AB - PURPOSE: Hospital rating websites (HRW) offer decision support in hospital choice for patients. To investigate the impact of HRWs of uro-oncological patients undergoing elective surgery in Germany.METHODS: From 01/2020 to 04/2021, patients admitted for radical prostatectomy, radical cystectomy, or renal tumor surgery received a questionnaire on decision-making in hospital choice and the use of HRWs at 10 German urologic clinics.RESULTS: Our study includes n = 812 completed questionnaires (response rate 81.2%). The mean age was 65.2 ± 10.2 years; 16.5% were women. Patients were scheduled for prostatectomy in 49.1%, renal tumor surgery in 20.3%, and cystectomy in 13.5% (other 17.1%). Following sources of information influenced the decision process of hospital choice: urologists' recommendation (52.6%), previous experience in the hospital (20.3%), recommendations from social environment (17.6%), the hospital's website (10.8%) and 8.2% used other sources. Only 4.3% (n = 35) used a HRW for decision making. However, 29% changed their hospital choice due to the information provided HRW. The most frequently used platforms were Weisse-Liste.de (32%), the AOK-Krankenhausnavigator (13%) and Qualitaetskliniken.de (8%). On average, patients rated positively concerning satisfaction with the respective HRW on the Acceptability E-Scale (mean values of the individual items: 1.8-2.1).CONCLUSION: In Germany, HRWs play a minor role for uro-oncologic patients undergoing elective surgery. Instead, personal consultation of the treating urologist seems to be far more important. Although patients predominantly rated the provided information of the HRW as positive, only a quarter of users changed the initial choice of hospital.

U2 - 10.1007/s00345-022-04271-1

DO - 10.1007/s00345-022-04271-1

M3 - SCORING: Journal article

C2 - 36633651

VL - 41

SP - 601

EP - 609

JO - WORLD J UROL

JF - WORLD J UROL

SN - 0724-4983

IS - 2

ER -