Job-related stress and work ability of Dispatchers in a metropolitan fire department

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Job-related stress and work ability of Dispatchers in a metropolitan fire department. / Oldenburg, Marcus; Wilken, Dennis; Wegner, Ralf; Poschadel, Bernd; Baur, Xaver.

in: J OCCUP MED TOXICOL, Nr. 9, 2014, S. 31.

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@article{9e78a9b47ecf489ca2235fe48e4dd820,
title = "Job-related stress and work ability of Dispatchers in a metropolitan fire department",
abstract = "Background: Our aim was to assess psychomental stress and strain among dispatchers in fire departments, particularlyduring emergency instructions by phone and to evaluate their work ability.Methods: 27 dispatchers and 20 controls were examined. In a protocol, participants recorded 1. phone instructionscausing mental stress (event) 2. working time without phone instructions (non-event) 3. breaks. Continuous heart rate(variability), urine catecholamine, salivary cortisol and lymphocytes were measured. To assess the job-related burden,the Work Ability Index (WAI) was applied.Results: Dispatchers demonstrated significantly higher heart rates and reduced standard deviation of all NN(heartbeat-to-heartbeat) intervals (SDNN) than the controls in all phases. WAI of dispatchers was significantly lower thanthat of the controls. Within the dispatchers, there was a significantly higher rate of inability to work during the past year.Conclusions: The increased heart rate and reduced SDNN of examined dispatchers indicate chronic stress effectsas a possible preliminary stage of a health disorder. In respect of the reduced work ability among dispatcherspreventive measures are required to reduce the stress situation during their job-performance",
author = "Marcus Oldenburg and Dennis Wilken and Ralf Wegner and Bernd Poschadel and Xaver Baur",
year = "2014",
doi = "10.1186/s12995-014-0031-8",
language = "English",
pages = "31",
journal = "J OCCUP MED TOXICOL",
issn = "1745-6673",
publisher = "BioMed Central Ltd.",
number = "9",

}

RIS

TY - JOUR

T1 - Job-related stress and work ability of Dispatchers in a metropolitan fire department

AU - Oldenburg, Marcus

AU - Wilken, Dennis

AU - Wegner, Ralf

AU - Poschadel, Bernd

AU - Baur, Xaver

PY - 2014

Y1 - 2014

N2 - Background: Our aim was to assess psychomental stress and strain among dispatchers in fire departments, particularlyduring emergency instructions by phone and to evaluate their work ability.Methods: 27 dispatchers and 20 controls were examined. In a protocol, participants recorded 1. phone instructionscausing mental stress (event) 2. working time without phone instructions (non-event) 3. breaks. Continuous heart rate(variability), urine catecholamine, salivary cortisol and lymphocytes were measured. To assess the job-related burden,the Work Ability Index (WAI) was applied.Results: Dispatchers demonstrated significantly higher heart rates and reduced standard deviation of all NN(heartbeat-to-heartbeat) intervals (SDNN) than the controls in all phases. WAI of dispatchers was significantly lower thanthat of the controls. Within the dispatchers, there was a significantly higher rate of inability to work during the past year.Conclusions: The increased heart rate and reduced SDNN of examined dispatchers indicate chronic stress effectsas a possible preliminary stage of a health disorder. In respect of the reduced work ability among dispatcherspreventive measures are required to reduce the stress situation during their job-performance

AB - Background: Our aim was to assess psychomental stress and strain among dispatchers in fire departments, particularlyduring emergency instructions by phone and to evaluate their work ability.Methods: 27 dispatchers and 20 controls were examined. In a protocol, participants recorded 1. phone instructionscausing mental stress (event) 2. working time without phone instructions (non-event) 3. breaks. Continuous heart rate(variability), urine catecholamine, salivary cortisol and lymphocytes were measured. To assess the job-related burden,the Work Ability Index (WAI) was applied.Results: Dispatchers demonstrated significantly higher heart rates and reduced standard deviation of all NN(heartbeat-to-heartbeat) intervals (SDNN) than the controls in all phases. WAI of dispatchers was significantly lower thanthat of the controls. Within the dispatchers, there was a significantly higher rate of inability to work during the past year.Conclusions: The increased heart rate and reduced SDNN of examined dispatchers indicate chronic stress effectsas a possible preliminary stage of a health disorder. In respect of the reduced work ability among dispatcherspreventive measures are required to reduce the stress situation during their job-performance

U2 - 10.1186/s12995-014-0031-8

DO - 10.1186/s12995-014-0031-8

M3 - SCORING: Journal article

SP - 31

JO - J OCCUP MED TOXICOL

JF - J OCCUP MED TOXICOL

SN - 1745-6673

IS - 9

ER -