Job-related stress and work ability of Dispatchers in a metropolitan fire department
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Job-related stress and work ability of Dispatchers in a metropolitan fire department. / Oldenburg, Marcus; Wilken, Dennis; Wegner, Ralf; Poschadel, Bernd; Baur, Xaver.
in: J OCCUP MED TOXICOL, Nr. 9, 2014, S. 31.Publikationen: SCORING: Beitrag in Fachzeitschrift/Zeitung › SCORING: Zeitschriftenaufsatz › Forschung › Begutachtung
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TY - JOUR
T1 - Job-related stress and work ability of Dispatchers in a metropolitan fire department
AU - Oldenburg, Marcus
AU - Wilken, Dennis
AU - Wegner, Ralf
AU - Poschadel, Bernd
AU - Baur, Xaver
PY - 2014
Y1 - 2014
N2 - Background: Our aim was to assess psychomental stress and strain among dispatchers in fire departments, particularlyduring emergency instructions by phone and to evaluate their work ability.Methods: 27 dispatchers and 20 controls were examined. In a protocol, participants recorded 1. phone instructionscausing mental stress (event) 2. working time without phone instructions (non-event) 3. breaks. Continuous heart rate(variability), urine catecholamine, salivary cortisol and lymphocytes were measured. To assess the job-related burden,the Work Ability Index (WAI) was applied.Results: Dispatchers demonstrated significantly higher heart rates and reduced standard deviation of all NN(heartbeat-to-heartbeat) intervals (SDNN) than the controls in all phases. WAI of dispatchers was significantly lower thanthat of the controls. Within the dispatchers, there was a significantly higher rate of inability to work during the past year.Conclusions: The increased heart rate and reduced SDNN of examined dispatchers indicate chronic stress effectsas a possible preliminary stage of a health disorder. In respect of the reduced work ability among dispatcherspreventive measures are required to reduce the stress situation during their job-performance
AB - Background: Our aim was to assess psychomental stress and strain among dispatchers in fire departments, particularlyduring emergency instructions by phone and to evaluate their work ability.Methods: 27 dispatchers and 20 controls were examined. In a protocol, participants recorded 1. phone instructionscausing mental stress (event) 2. working time without phone instructions (non-event) 3. breaks. Continuous heart rate(variability), urine catecholamine, salivary cortisol and lymphocytes were measured. To assess the job-related burden,the Work Ability Index (WAI) was applied.Results: Dispatchers demonstrated significantly higher heart rates and reduced standard deviation of all NN(heartbeat-to-heartbeat) intervals (SDNN) than the controls in all phases. WAI of dispatchers was significantly lower thanthat of the controls. Within the dispatchers, there was a significantly higher rate of inability to work during the past year.Conclusions: The increased heart rate and reduced SDNN of examined dispatchers indicate chronic stress effectsas a possible preliminary stage of a health disorder. In respect of the reduced work ability among dispatcherspreventive measures are required to reduce the stress situation during their job-performance
U2 - 10.1186/s12995-014-0031-8
DO - 10.1186/s12995-014-0031-8
M3 - SCORING: Journal article
SP - 31
JO - J OCCUP MED TOXICOL
JF - J OCCUP MED TOXICOL
SN - 1745-6673
IS - 9
ER -