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Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients

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Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients. / Baudendistel, Ines; Noest, Stefan; Peters-Klimm, Frank; Herzberg, Heidrun; Scherer, Martin; Blozik, Eva; Joos, Stefanie.

in: PATIENT PREFER ADHER, Jahrgang 9, 2015, S. 1397-405.

Publikationen: SCORING: Beitrag in Fachzeitschrift/Zeitung › SCORING: Zeitschriftenaufsatz › Forschung › Begutachtung

Harvard

Baudendistel, I, Noest, S, Peters-Klimm, F, Herzberg, H, Scherer, M, Blozik, E & Joos, S 2015, 'Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients', PATIENT PREFER ADHER, Jg. 9, S. 1397-405. https://doi.org/10.2147/PPA.S83850

APA

Baudendistel, I., Noest, S., Peters-Klimm, F., Herzberg, H., Scherer, M., Blozik, E., & Joos, S. (2015). Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients. PATIENT PREFER ADHER, 9, 1397-405. https://doi.org/10.2147/PPA.S83850

Vancouver

Baudendistel I, Noest S, Peters-Klimm F, Herzberg H, Scherer M, Blozik E et al. Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients. PATIENT PREFER ADHER. 2015;9:1397-405. https://doi.org/10.2147/PPA.S83850

Bibtex

@article{1463474f6794462a9376a099097341e3,
title = "Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients",
abstract = "BACKGROUND: The German National Disease Management Guideline (NDMG) on chronic heart failure (CHF) derived nine clinical quality indicators (QIs) to enable assessment of quality of health care in patients with CHF. These QIs epitomize an evidence-based and somatic point of view of guided treatment, but little is known about the experiences and views of patients with their guideline-based treatment across multiple health care sectors.OBJECTIVE: The purpose of this qualitative study was to explore patient perspectives on guided treatment of CHF across multiple health care sectors. Furthermore, it was investigated to what extent patient perspectives are represented by the QIs of the German NDMG.METHODS: Using a qualitative approach, semistructured interviews were carried out with 17 CHF patients. Interviews were audio-recorded and transcribed verbatim. Data were analyzed using qualitative content analysis.RESULTS: Patient-identified needs focused primarily on aspects like the doctor-patient relationship, communication, quality of individual-tailored information, and professional advice. Patients perceived shortcomings in processes of care such as communication and cooperation across health care sectors, especially at the transition between hospital and outpatient care.DISCUSSION: From the patient perspectives, the QIs do represent relevant somatic and clinical aims for quality measurement. However, deficits were identified, especially related to communication and cooperation across health care sectors. Given the fact that the inclusion of patient perspectives in quality improvement processes provides an important contribution to patient-centered health care, possible approaches for QI development such as direct and indirect patient involvement or generic vs disease-specific patient-related QIs should be the subject of future discussions.",
author = "Ines Baudendistel and Stefan Noest and Frank Peters-Klimm and Heidrun Herzberg and Martin Scherer and Eva Blozik and Stefanie Joos",
year = "2015",
doi = "10.2147/PPA.S83850",
language = "English",
volume = "9",
pages = "1397--405",
journal = "PATIENT PREFER ADHER",
issn = "1177-889X",
publisher = "DOVE MEDICAL PRESS LTD",

}

RIS

TY - JOUR

T1 - Bridging the gap between patient needs and quality indicators - a qualitative study with chronic heart failure patients

AU - Baudendistel, Ines

AU - Noest, Stefan

AU - Peters-Klimm, Frank

AU - Herzberg, Heidrun

AU - Scherer, Martin

AU - Blozik, Eva

AU - Joos, Stefanie

PY - 2015

Y1 - 2015

N2 - BACKGROUND: The German National Disease Management Guideline (NDMG) on chronic heart failure (CHF) derived nine clinical quality indicators (QIs) to enable assessment of quality of health care in patients with CHF. These QIs epitomize an evidence-based and somatic point of view of guided treatment, but little is known about the experiences and views of patients with their guideline-based treatment across multiple health care sectors.OBJECTIVE: The purpose of this qualitative study was to explore patient perspectives on guided treatment of CHF across multiple health care sectors. Furthermore, it was investigated to what extent patient perspectives are represented by the QIs of the German NDMG.METHODS: Using a qualitative approach, semistructured interviews were carried out with 17 CHF patients. Interviews were audio-recorded and transcribed verbatim. Data were analyzed using qualitative content analysis.RESULTS: Patient-identified needs focused primarily on aspects like the doctor-patient relationship, communication, quality of individual-tailored information, and professional advice. Patients perceived shortcomings in processes of care such as communication and cooperation across health care sectors, especially at the transition between hospital and outpatient care.DISCUSSION: From the patient perspectives, the QIs do represent relevant somatic and clinical aims for quality measurement. However, deficits were identified, especially related to communication and cooperation across health care sectors. Given the fact that the inclusion of patient perspectives in quality improvement processes provides an important contribution to patient-centered health care, possible approaches for QI development such as direct and indirect patient involvement or generic vs disease-specific patient-related QIs should be the subject of future discussions.

AB - BACKGROUND: The German National Disease Management Guideline (NDMG) on chronic heart failure (CHF) derived nine clinical quality indicators (QIs) to enable assessment of quality of health care in patients with CHF. These QIs epitomize an evidence-based and somatic point of view of guided treatment, but little is known about the experiences and views of patients with their guideline-based treatment across multiple health care sectors.OBJECTIVE: The purpose of this qualitative study was to explore patient perspectives on guided treatment of CHF across multiple health care sectors. Furthermore, it was investigated to what extent patient perspectives are represented by the QIs of the German NDMG.METHODS: Using a qualitative approach, semistructured interviews were carried out with 17 CHF patients. Interviews were audio-recorded and transcribed verbatim. Data were analyzed using qualitative content analysis.RESULTS: Patient-identified needs focused primarily on aspects like the doctor-patient relationship, communication, quality of individual-tailored information, and professional advice. Patients perceived shortcomings in processes of care such as communication and cooperation across health care sectors, especially at the transition between hospital and outpatient care.DISCUSSION: From the patient perspectives, the QIs do represent relevant somatic and clinical aims for quality measurement. However, deficits were identified, especially related to communication and cooperation across health care sectors. Given the fact that the inclusion of patient perspectives in quality improvement processes provides an important contribution to patient-centered health care, possible approaches for QI development such as direct and indirect patient involvement or generic vs disease-specific patient-related QIs should be the subject of future discussions.

U2 - 10.2147/PPA.S83850

DO - 10.2147/PPA.S83850

M3 - SCORING: Journal article

C2 - 26491268

VL - 9

SP - 1397

EP - 1405

JO - PATIENT PREFER ADHER

JF - PATIENT PREFER ADHER

SN - 1177-889X

ER -