[Integration of self-help associations into the health services system--developments and perspectives].
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[Integration of self-help associations into the health services system--developments and perspectives]. / Trojan, Alf; Nickel, Stefan.
in: GESUNDHEITSWESEN, Jahrgang 73, Nr. 2, 2, 2011, S. 67-72.Publikationen: SCORING: Beitrag in Fachzeitschrift/Zeitung › SCORING: Zeitschriftenaufsatz › Forschung › Begutachtung
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TY - JOUR
T1 - [Integration of self-help associations into the health services system--developments and perspectives].
AU - Trojan, Alf
AU - Nickel, Stefan
PY - 2011
Y1 - 2011
N2 - The concept of a special label for "self-help-friendly" institutions was first developed for hospitals. A demonstration project (funded by the BKK BV, the German Federal Association of Company Health Insurance Funds) was launched in Hamburg. Between 2004 and 2007 quality criteria were developed and put into practice. Shortly thereafter, a group of experienced self-help supporters started to integrate self-help friendliness into quality management systems for ambulatory care. Recently similar developments have been initiated in the Public Health Services. After an introduction on the origins and political context of these new developments we present in this article the efforts and experiences in the 3 mentioned areas of the health-care system. It can be shown that user-based quality standards are becoming more and more common in quality development processes of the health-care services. In the last part we introduce the national "Network Self-Help-Friendliness in the Health Services--Together for Self-Help and Patient Orientation" as the new structure for further implementation, and give hints that the organised self-help is facing completely new challenges.
AB - The concept of a special label for "self-help-friendly" institutions was first developed for hospitals. A demonstration project (funded by the BKK BV, the German Federal Association of Company Health Insurance Funds) was launched in Hamburg. Between 2004 and 2007 quality criteria were developed and put into practice. Shortly thereafter, a group of experienced self-help supporters started to integrate self-help friendliness into quality management systems for ambulatory care. Recently similar developments have been initiated in the Public Health Services. After an introduction on the origins and political context of these new developments we present in this article the efforts and experiences in the 3 mentioned areas of the health-care system. It can be shown that user-based quality standards are becoming more and more common in quality development processes of the health-care services. In the last part we introduce the national "Network Self-Help-Friendliness in the Health Services--Together for Self-Help and Patient Orientation" as the new structure for further implementation, and give hints that the organised self-help is facing completely new challenges.
KW - Germany
KW - Forecasting
KW - Health Services/trends
KW - Interinstitutional Relations
KW - Self-Help Groups/trends
KW - Systems Integration
KW - Germany
KW - Forecasting
KW - Health Services/trends
KW - Interinstitutional Relations
KW - Self-Help Groups/trends
KW - Systems Integration
M3 - SCORING: Zeitschriftenaufsatz
VL - 73
SP - 67
EP - 72
JO - GESUNDHEITSWESEN
JF - GESUNDHEITSWESEN
SN - 0941-3790
IS - 2
M1 - 2
ER -